Perhaps you have had to go a day or more without having your prescription medication?
Do you know the physical irritation and anxiousness of waiting to have the medication reordered?
Have you spent hours on the phone with the doctor’s office, insurance company or pharmacy waiting for your ADHD medications to be filled?
If you are, you, like me, have been trapped within the medication maze.
For years I have took in as clients told me about their issues to be diagnosed, only to have their expectations dashed when they find themselves trapped in the ADHD medication maze. What is the ADHD medication maze? It is that tangled cycle of trying to get ADHD medications refilled. Prescriptions not relayed to local pharmacies or faxes getting lost to online medication sending systems. Suspicious looks from pharmacists when picking up medications. Refusals simply by insurance companies to pay for prescribed medications. The countless dead ends, backtracking, twists plus turns of getting a written doctor prescribed through the process and have it filled up. The ADHD medication maze is really a frustrating web where so many people along with ADHD find themselves stuck not knowing which usually way to turn and unfortunately many give up and never get a chance to feel the possible benefits of ADHD medications.
In theory, filling medication prescriptions is supposed to be easy work. In reality, it hardly ever goes smoothly. Let me tell you about my very own recent experience with trying to get my medications filled. I know many of you will connect.
I called to make an appointment as well as a month later got in to find my doctor who, after a 25-minute wait and a 10-minute appointment, recommended me my medications. As I still left the clinic, I was told a 14-day short-term prescription would be known as to my local pharmacy and an email/fax would be sent to Express Scripts, my mail-order pharmacy. Okey dokey.
Not so bad. Except (you noticed this coming, didn’t you? ) a plan is only as good as its delivery.
The following day my local pharmacy auto responder called (nice feature by the way) to let me know our short-term interim medications were ready to be picked up. I was pleasantly treated and somewhat surprised it had been that will uncomplicated. Easy peazy, I thought. I will pick them up on my way to the particular airport and just to be sure, allow 15 minutes extra.
You see where this is going, right?
I arrived at the pharmacy with plenty of time, trying to have belief and confidence in the system… in fact they had confirmed my prescription was ready for pick up, right? I waited patiently in line for the two people prior to me to pick up their prescriptions and also have a pharmacy consult… do dee do… no worries, plenty of time.
My convert. I stepped up, gave the pharmacist my name and they turned around to reach for my prescription. The pharmacist placed two bags for the counter, rang me up… the cost was under $10 bucks… Yay! Woo Hoo… happy dance. I even scolded myself for doubting all would work out.
Wait a minute. I had three prescriptions. “Uh hello Mr. Pharmacy Man, I’m supposed to have three medications filled today… there are only 2. ”
At this point I was still positive… wanting to trust in this “fill the pill system” and then I noticed those fated words… “The doctor reordered three medications, but the XYZase is not covered by your insurance until the first of next month. ”
Wait exactly what?
And then, in a nanosecond, my belly dropped, my pulse quickened and I began to see red. I was frustrated by the whole system. Frustrated because I actually trusted everyone to do their work. Angry with the realization that many people get stuck in this medication maze with little support or chart to find their way out…
Side take note: I’ll admit it… I have an actual problem with the way medications are furnished in this country. It’s a crazy program, full of twists and turns we are expected to navigate in order to get prescriptions filled up. It’s complicated by monetarily motivated insurance companies who decide what medical care I receive and what I may. Last time I checked, insurance companies do not have a medical license; imply have the training to decide whether We continue on a medication or not. My doctor with the advanced M. G. degree should be the one to decide medically what is in the best interest of my health.
So where was I… oh yes, standing at the pick-up counter at the pharmacy…
Mustering our courage and trying very hard not to be rude, I told the pharmacist that “the insurance company failed to get to decide my medical care, my doctor did and I would pay for that prescription out of my own pocket if needed… thank you. ” After that, I was asked to step out from the line and told my prescribed would be filled as soon as possible.
So I anxiously waited… I don’t mind waiting… in fact I had allowed an extra 15 minutes just in case. So I waited while the pharmacist packed other prescriptions, answered three phone calls… and a half hour later and 7 people less in line, the pharmacy assistant grabbed the coveted white bag, looked at me and said “it’s ready. ”
Not relying myself to say a word, fuming with the needless half hour wait around, the senselessness of our insurance companies dictating our medical care and the realization of so many other people going through similar experiences… I paid the $25 to get my medication and left.
Fourteen days later, my interim medication containers were almost empty, but my Express script online mail medications were scheduled to arrive. (Insert laugh track.
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Yep… you guessed it… no white plastic handbag with jingling pill bottles acquired yet graced my mailbox. I was a day away from my medications running out a second time that month.
Curses… here we go once again! Who knew what had occurred this time? So once again I was for the phone calling my mail-order pharmacy to see if they had received the particular refill order from my doctor… nope they hadn’t received this. I called the doctor’s office once again… “oops”… they had emailed my local pharmacy the short-term refill (we all know how that went), yet “sorry” the email/fax with the prescribed to my mail-order pharmacy hadn’t already been sent. Do I need them to do it?
People! Work with me here! Now i am doing all I can… I need you to definitely follow through. Who in their right brain would ever go through this craziness over and over again if their medication wasn’t necessary?
The fact is I know so many of you decide to go through this confusing, exhausting medication maze… month after month, every single year. You bravely and boldly take on the process where you almost need a healthcare degree yourself to get prescriptions filled up. It is ineffective, inefficient, and, regrettably, it is what we are left to work with.
We cannot escape it… if you have found yourself in the medication maze, here are some tools to sustain you when you find yourself in this labyrinth:
Remember : you and your doctor get to decide your medical treatment.
Your insurance company refusing to pay for a medication doesn’t mean you can’t pay for it out of your own pocket. I am aware some medications are costly, nevertheless , you might be surprised at how affordable some really are. Always ask.
Usually double and triple check to ensure emails/faxes/phone calls have been made/sent and received so the delivery of your medications goes as smoothly as possible. Particularly call the pharmacy and your medication-mailing service to confirm they received the particular prescription orders… if not, call your doctor’s office to make sure they were sent. Don’t assume.
Keep the doctor’s workplace, pharmacy and mail delivery techniques numbers where they can be easily discovered.
Don’t give up. Remember the benefits of your medication far outweigh the aggravation to get them.
The confusing, strenuous medication maze is an all too common problem those with ADHD face. I understand your frustrations and admire your courage to go forth despite the insanity of it all! I’ll bet you might have some “medication maze” stories of your… I’d love to hear them!